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If you are searching for security operations jobs in India, POC roles with Zomato/Blinkit/Swiggy, or leadership positions in quick commerce security operations, here’s a strong opportunity. Bombay Intelligence Security (BIS) Company Announced New Opening for the role of Camp/Point of Contact (POC) – Zomato/Blinkit/Swiggy Security Operations (Pan-India). This full-time, permanent role is ideal for experienced professionals with 3+ years in security operations who can manage 24/7 deployments across India and deliver data-driven reporting using advanced Excel dashboards.
This position blends operations leadership, client coordination, and performance analytics. You’ll serve as the primary liaison between BIS branches and quick-commerce clients, ensuring compliance, optimizing security coverage, and driving zero major escalations through proactive reporting and stakeholder management.
About Bombay Intelligence Security (BIS)
Bombay Intelligence Security (BIS) is a professional security services provider supporting large enterprise clients across India. BIS delivers manpower security, operations oversight, risk assessments, audits, and compliance management for high-footfall environments. Partnering with fast-growing platforms like Zomato, Blinkit, and Swiggy, BIS plays a crucial role in safeguarding dark stores, offices, and logistics hubs—where 24/7 operations, compliance, and rapid response are critical.
Working with BIS offers exposure to pan-India operations, enterprise clients, and operational excellence frameworks—an excellent career path for professionals aiming to grow into Regional Operations Manager, Program Manager, or Security Operations Lead roles.
Role Overview – Camp/Point of Contact (POC), Quick Commerce Security (Pan-India)
As the Camp/POC, you’ll own daily deployment monitoring, performance tracking, service optimization, and stakeholder coordination for Zomato/Blinkit/Swiggy security operations nationwide. The role is data-heavy and demands strong Excel analytics, disciplined operations management, and excellent communication with regional branches and client stakeholders.
Key Result Areas (KRAs)
1) Daily Deployment Monitoring & Dashboards
- Build real-time dashboards (Excel pivots, charts, VLOOKUP, conditional formatting)
- Track shortages, call-outs, closures, compliance across all sites (24/7)
2) Performance Tracking & Compliance
- Analyze working-hour patterns (>12 hrs), rest compliance, OT trends
- Propose shift optimization for regulatory adherence and service quality
3) Service Optimization & Reporting
- Oversee risk assessments, incidents, audits
- Produce Excel reports on vulnerabilities, improvements, service KPIs
- Aim for zero major escalations
4) Weekly Office Visits & Reviews
- Conduct weekly client office visits
- Prepare Excel review summaries for performance and issue resolution
5) Stakeholder Coordination
- Act as primary POC
- Share weekly/monthly reports: KPIs, shortage forecasts, deployment trackers
Eligibility & Skills Required
Experience
- 3+ years in security operations/POC roles
- Experience with quick commerce or large multi-site clients
- Proven ability to manage pan-India 24/7 deployments
Technical Skills
- Advanced Excel: dashboards, pivot tables, formulas, data validation
- Incident logs, deployment trackers, shortage reports, KPI scorecards
- Reporting accuracy and visualization
Soft Skills
- Stakeholder communication
- Operational problem-solving
- Time management and escalation handling
- Field coordination and review facilitation
Education
- Any Graduate
Why This Role Is a Smart Career Move
Quick commerce operations demand high uptime, compliance, and rapid response. This role gives you:
- Ownership of nationwide security operations for top consumer brands
- Leadership exposure and client-facing responsibility
- Strong analytics experience (dashboards, KPIs)
- Clear growth path to Regional Ops Manager / Program Manager
- High-impact outcomes with measurable improvements
This position strengthens your profile for leadership roles in enterprise security operations and operations analytics.
Career Advice for Security Operations Professionals
To accelerate growth in operations leadership:
- Master data-driven operations (dashboards, KPIs, forecasting)
- Learn compliance norms (working hours, rest, audits)
- Build client communication and escalation management skills
- Standardize SOPs and continuous improvement cycles
- Develop people management for multi-location teams
These skills will position you for senior operations leadership.
Resume Tips for POC/Security Operations Roles
- Quantify impact (e.g., “Reduced shortages by 28% via shift optimization”)
- Highlight pan-India deployment management
- List Excel capabilities (pivots, dashboards, automation)
- Show incident reduction and audit outcomes
- Use keywords like: Bombay Intelligence Security Company Announced New Opening, POC Security Operations India, Zomato Blinkit Swiggy Security Jobs, Security Operations Manager India
- Keep CV concise, results-focused (1–2 pages)
Interview Preparation Guide
Common Questions
- How do you manage shortages and call-outs across multiple sites?
- How do you ensure compliance with working-hour norms?
- Show an example of a dashboard you built and how it improved outcomes.
- How do you handle escalations with clients?
- How do you coordinate weekly reviews and action plans?
Winning Tips
- Prepare dashboard examples and KPI stories
- Explain your shift optimization approach
- Demonstrate incident management and audit readiness
- Highlight communication with regional teams and clients
- Show continuous improvement mindset
How to Apply
Send your CV to: ritesh@bombayintegrated.com
Contact: DGM – Ritesh | 9599404160
APPLY
Apply via official contacts only. No recruitment fees are required.
If you’re ready to lead pan-India security operations for high-growth platforms like Zomato, Blinkit, and Swiggy, Bombay Intelligence Security Company Announced New Opening – Camp/POC is a standout opportunity. With analytics-driven operations, client leadership, and nationwide impact, this role can fast-track your career into senior security operations leadership.